After completing the installation steps, the app shows that the eSIM/physical SIM card is not activated. What should I do?
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Confirm arrival at the destination and ensure network coverage in the area.
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Check if the device's data roaming function is enabled.
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Toggle airplane mode (turn on for 30 seconds, then off) to re-search for the network.
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Restart the device and wait for 10-15 minutes. If activation still fails, contact customer service with the device model and order number for troubleshooting.
