After successful payment, I found that the plan information was selected incorrectly (e.g., country, data, validity period). Can I modify or get a refund?
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Modification: Purchased plans cannot be directly modified (e.g., changing the country, data amount or validity period). If you need a different plan, please purchase the appropriate one separately.
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Refund:
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Within 7 days of purchase and not yet installed: you may apply for a refund. A processing fee applies depending on the payment method — e.g., Alipay charges a 0.6% processing fee
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Already installed: refunds are not supported, Issues caused by user's device not supporting eSIM, or user operation errors: refunds are not supported
